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How to manage your account and it's features.

Yes, we will match pricing to the best of our ability for quotes from the last 30 days for identical printing methods and model numbers. In some cases, we can’t match pricing from shops overseas or operating in parts of the country with significantly lower business costs(minimum wages, shipping fees, rents, etc.) because we won’t compromise quality in order to do so. We will be honest with you about this and may be able to suggest alternatives for apparel items that are on sale in order to help get you the best possible deal.
on July 31, 2019

The calculator is designed to consider the combination of items before it determines the true shipping cost.  Simply combining the weight and dimension of each item does not allow for an accurate shipping cost.  

on September 12, 2017

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We’re working hard to expand across the globe. Let us know where we should ship next by contacting: [email protected]

on December 9, 2017

As long as your order has not been sent to our shipping and packing department at our warehouse, you can change the shipping address for your order in your account. Click on the link next to your order to change your shipping address. If a link to change your shipping address does not appear, your order has either already shipped or has been sent to shipping and packing at our warehouse.

on December 9, 2017

Occasionally packages are returned back to our warehouse because the shipper has determined the package is undeliverable. When the carrier returns an undeliverable package to us, we automatically restock the items and issue a full refund (including shipping) back to the original form(s) of payment.

Please note: If your package was returned to our warehouse as undeliverable, we will not be able to re-ship your package.

on December 9, 2017

To learn more about shipping costs and delivery for orders outside the U.S. please refer to our international FAQ page.

on December 9, 2017
On occasion, the shipper may update your delivery status a day early in anticipation of its final delivery.If you have not received a notice, or your package is still not delivered on the following business day, please check with members of your household, neighbors, apartment/office managers first to see if someone accepted the package for you. If you are still unable to locate your package, please feel free to contact our customer service team.
on December 9, 2017
This usually takes 10 to 14 business days after the apparel artwork has been approved and paid for. Need it sooner than that? Contact one of our project managers to create a rush order for a quick turn around time.
on July 2, 2019

Apparel

Frequently Asked Questions about Apparel and apparel printing

The word 'memorabilia' refers to objects connected to an event worthy of remembering. Items simply bearing the signature of their maker, such as art glass or pottery, are not memorabilia. The fact that an artist or studio name can be found on a production piece, where it has been placed in order that it may be easily differentiated in the marketplace from articles produced by others, does not grant that item historic or memorable attributes that it did not previously possess without the signature.

tuan.hn on September 12, 2017
This usually takes 10 to 14 business days after the apparel artwork has been approved and paid for. Need it sooner than that? Contact one of our project managers to create a rush order for a quick turn around time.
Luke on July 2, 2019
For Digital Printing you can order from 1 to 11 and on special request we can produce more. For Screen Printing we can start at 12 shirts and print up to the amount that you are wanting.
luke fulford on July 11, 2019
Yes, rush printing time frames are available. A minimum of $50 will be added to your order in order to guarantee a time frame inside our standard completion date. This will be discussed with you in advance of production. However, we are not able to accommodate printing in under 24 hours, as it compromises the finish quality of our products to shorten manufacturer recommended dry times.
lutz on July 31, 2019
Short answer: yes! Longer answer: We can help you with this. If you are using the Oregon State name, logo or associated branding (like OSU, Beavs, etc.) we will need to get your artwork approved through CLC in order to make sure that it does not violate the terms of use of our license or school standards. Please allow for a minimum of 3-5 days for this process to complete. We also submit all artwork with official Greek letters, house names, or crests through Affinity. Please allow another 3-5 days for this process to complete.
lutz on July 31, 2019
Within reason, yes we can! Certain fabric types and styles are more suitable for some types more than others, and we can help guide you through those choices as they come up. For example: rain coats that are waterproofed can’t be screenprinted for obvious reasons, so we will suggest embroidery for items like that.
lutz on July 31, 2019
Absolutely! We will work with you during all phases of your project to ensure that we have sizing, colors, quantities and artwork in place to ensure your order is perfect. We will confirm these numbers with you in writing before we proceed to production so that there are no mistakes. But if a mistake is made (hey, we’re human!) we will make it right.
lutz on July 31, 2019
We hope it won’t – but if it does, Corvallis Custom has a long standing commitment to customer satisfaction and we will do our best to make it right. Because each project is different, our solution will change to accommodate. Situations that might warrant a reprint of your order include: Artwork is incorrect or not what was approved Sizes are incorrect Apparel color does not match the approved invoice Some situations that may not warrant a reprint: The fit of the clothing is not what you expected The approved artwork didn’t look the way you wanted once finished Color matching that was not previously part of the quote or artwork discussion Changes to quantities, colors, art or apparel post-approval that impacted cost or delivery date
lutz on July 31, 2019

Printing

commonly asked questions about printing

No problem. Antique has a site-wide return policy that states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. Our policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience. 

Luckyluke on September 12, 2017

The word 'memorabilia' refers to objects connected to an event worthy of remembering. Items simply bearing the signature of their maker, such as art glass or pottery, are not memorabilia. The fact that an artist or studio name can be found on a production piece, where it has been placed in order that it may be easily differentiated in the marketplace from articles produced by others, does not grant that item historic or memorable attributes that it did not previously possess without the signature.

tuan.hn on September 12, 2017
This usually takes 10 to 14 business days after the apparel artwork has been approved and paid for. Need it sooner than that? Contact one of our project managers to create a rush order for a quick turn around time.
Luke on July 2, 2019

My Account

Commonly asked questions about the accounts

The word 'memorabilia' refers to objects connected to an event worthy of remembering. Items simply bearing the signature of their maker, such as art glass or pottery, are not memorabilia. The fact that an artist or studio name can be found on a production piece, where it has been placed in order that it may be easily differentiated in the marketplace from articles produced by others, does not grant that item historic or memorable attributes that it did not previously possess without the signature.

tuan.hn on September 12, 2017

The My Account page is where you can view Antique account information including:

  • Pending and Completed purchase activity
  • Member, Password and Address Book information
  • Subscription details for our Mailing Lists

When shopping or browsing on Antique, you can access your My Account Overview page by selecting My Account located at the top of any page on our site. 

thanh.pm on September 12, 2017

To change your account email address:

  1. Select My Account located at the top of any page on our site
  2. Under the Member Info section, select Edit
  3. Under the Your Email Address section, complete the required field
  4. Select Update
Luckyluke on September 12, 2017

Just enjoy creating your seller account on our marketplace. You just need to create account as a customer account, then choosing vendor account and follow our instruction. 

thanh.pm on September 12, 2017

Shipping

Common asked questions about shipping

The calculator is designed to consider the combination of items before it determines the true shipping cost.  Simply combining the weight and dimension of each item does not allow for an accurate shipping cost.  

Luckyluke on September 12, 2017

The Shipping Wizard tool is synced to the actual shipping service's computers to get their rates in real time. Thus, it automatically and instantly updates to reflect any rate or service changes that a shipping carrier has made. It does the legwork for you!

Lcukyluke on September 12, 2017

There is a shipping option to select for Freight Service when the price cannot be determined ahead of time. 

Lcukyluke on September 12, 2017

When you are signed into your own shop and are viewing your item pages, Antique's system automatically knows where you are located, and will display the price for shipping the item to your country. 

Lcukyluke on September 12, 2017

Determined After Checkout is no longer a shipping option available to US based shops.

For large items which require specialist packing and transport, the Freight option may be selected, and then the shipping can be calculated by the shop owner after the buyer has submitted the Purchase Order. 

Luckyluke on September 12, 2017

Buyers must register with a shipping address before they can make a purchase on Antique. The Shipping Wizard then automatically calculates the total from your shop's zip code to the buyer's zip code. 

Lcukyluke on September 12, 2017

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We’re working hard to expand across the globe. Let us know where we should ship next by contacting: [email protected]

Tuan Ha on December 9, 2017

As long as your order has not been sent to our shipping and packing department at our warehouse, you can change the shipping address for your order in your account. Click on the link next to your order to change your shipping address. If a link to change your shipping address does not appear, your order has either already shipped or has been sent to shipping and packing at our warehouse.

Corvallis Custom on December 9, 2017

Occasionally packages are returned back to our warehouse because the shipper has determined the package is undeliverable. When the carrier returns an undeliverable package to us, we automatically restock the items and issue a full refund (including shipping) back to the original form(s) of payment.

Please note: If your package was returned to our warehouse as undeliverable, we will not be able to re-ship your package.

Alisia on December 9, 2017

To learn more about shipping costs and delivery for orders outside the U.S. please refer to our international FAQ page.

Tuan Ha on December 9, 2017
On occasion, the shipper may update your delivery status a day early in anticipation of its final delivery.If you have not received a notice, or your package is still not delivered on the following business day, please check with members of your household, neighbors, apartment/office managers first to see if someone accepted the package for you. If you are still unable to locate your package, please feel free to contact our customer service team.
Corvallis Custom on December 9, 2017

Large Format

Commonly asked questions about large format items

From time to time we see photos that can often be significantly improved just by improving light or background. Sometimes, only new equipment will help, but it can be done with minimal expense.  Even if you already take good photos of your items, there are likely some tips below that you can use. 

tuan.hn on September 12, 2017

The word 'memorabilia' refers to objects connected to an event worthy of remembering. Items simply bearing the signature of their maker, such as art glass or pottery, are not memorabilia. The fact that an artist or studio name can be found on a production piece, where it has been placed in order that it may be easily differentiated in the marketplace from articles produced by others, does not grant that item historic or memorable attributes that it did not previously possess without the signature.

tuan.hn on September 12, 2017

About Us

Commonly asked questions about us.
We encourage it! Stop by our location in Corvallis on 9th Street to talk to our Project managers about your order more in depth.
Luke Fulford on July 9, 2019
Yes, we will match pricing to the best of our ability for quotes from the last 30 days for identical printing methods and model numbers. In some cases, we can’t match pricing from shops overseas or operating in parts of the country with significantly lower business costs(minimum wages, shipping fees, rents, etc.) because we won’t compromise quality in order to do so. We will be honest with you about this and may be able to suggest alternatives for apparel items that are on sale in order to help get you the best possible deal.
lutz on July 31, 2019
We have great relationships with many local shops and businesses and will gladly recommend one to fit your needs.
lutz on July 31, 2019
You’ll never work with a robot in our shop. Each project is important, and will be handled with professional care by each member of our team from design to production. Your Project Manager will talk you through your options, discuss pricing and due dates, and will walk you through to steps to retrieve artwork and get final proof approval. Your PM also communicates project specifics to the production team and is responsible for acquiring the materials needed to complete your project. They also serve as the main point of contact for your questions, concerns or feedback during and after the project. When you call, they answer the phone. When you email, they respond. In short, your PM is your main point of contact and liaison to project completion – and they’re pretty nice people, to boot.
lutz on July 31, 2019
We offer a price match guarantee – if you want to work with us and we aren’t the best quote you got, send us a copy of the quote within 30 days and we will do everything we can to earn that business. We constantly price check and update our inventory and vendors so that we can stay competitive without compromising quality. This commitment to quality means that on occasion, there are quotes we can’t beat, because doing so would mean delivering substandard materials or using shortcuts we find unethical, such as trafficked foreign labor or environmentally degrading products. We take pride in our values and we’re willing to pay a little more in order to ensure that we maintain high standards in our industry.
lutz on July 31, 2019

Payment

Commonly asked questions about payment

We build our marketplace from 2011. You can refer to our site for more information. Thank you.
luckyluke on September 12, 2017

Just enjoy creating your seller account on our marketplace. You just need to create account as a customer account, then choosing vendor account and follow our instruction. 

thanh.pm on September 12, 2017

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We’re working hard to expand across the globe. Let us know where we should ship next by contacting: [email protected]

Tuan Ha on December 9, 2017

As long as your order has not been sent to our shipping and packing department at our warehouse, you can change the shipping address for your order in your account. Click on the link next to your order to change your shipping address. If a link to change your shipping address does not appear, your order has either already shipped or has been sent to shipping and packing at our warehouse.

Corvallis Custom on December 9, 2017

Return

Commonly asked questions about refund

The calculator is designed to consider the combination of items before it determines the true shipping cost.  Simply combining the weight and dimension of each item does not allow for an accurate shipping cost.  

Luckyluke on September 12, 2017

The Shipping Wizard tool is synced to the actual shipping service's computers to get their rates in real time. Thus, it automatically and instantly updates to reflect any rate or service changes that a shipping carrier has made. It does the legwork for you!

Lcukyluke on September 12, 2017

There is a shipping option to select for Freight Service when the price cannot be determined ahead of time. 

Lcukyluke on September 12, 2017

When you are signed into your own shop and are viewing your item pages, Antique's system automatically knows where you are located, and will display the price for shipping the item to your country. 

Lcukyluke on September 12, 2017

Determined After Checkout is no longer a shipping option available to US based shops.

For large items which require specialist packing and transport, the Freight option may be selected, and then the shipping can be calculated by the shop owner after the buyer has submitted the Purchase Order. 

Luckyluke on September 12, 2017
We have great relationships with many local shops and businesses and will gladly recommend one to fit your needs.
lutz on July 31, 2019
We hope it won’t – but if it does, Corvallis Custom has a long standing commitment to customer satisfaction and we will do our best to make it right. Because each project is different, our solution will change to accommodate. Situations that might warrant a reprint of your order include: Artwork is incorrect or not what was approved Sizes are incorrect Apparel color does not match the approved invoice Some situations that may not warrant a reprint: The fit of the clothing is not what you expected The approved artwork didn’t look the way you wanted once finished Color matching that was not previously part of the quote or artwork discussion Changes to quantities, colors, art or apparel post-approval that impacted cost or delivery date
lutz on July 31, 2019

You need to choose options for your item

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Calculator Shipping

Enter destination to get a shipping cost.

  • Get informations from IP address.

Shipping Rates

Please enter above informations and click calculate button to show estimate shipping results.

https://corvalliscustom.com/calculatorshipping/index/rate/ajax/1/